FAQ

How much will it cost to ship to me?

We have free shipping site-wide on all orders! That means no minimums, no exceptions. Any item(s) you purchase will be delivered to you, for free!

Can I return my purchase? 

If you are not 100% satisfied with your purchase from Vinka Trades, you can return your item(s) for a full refund within 14 days of purchase. (Returns must be unused and in the state you received them.) Contact us here on next steps.

 

How do I know it’s safe to shop here?

Vinka Trades takes great pride in offering a safe and secure online shopping experience. We also respect your privacy and we are committed to protecting it.

 

Secure Shopping?

Vinka Trades uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of the wrong hands.

 

Shipping & Order Processing?

This information is for orders within the continental United States only, for international shipping and processing please contact our customer service team. In-stock merchandise are generally delivered within 3-7 business days.

 

Standard Delivery?

We offer free standard delivery for all items. No order minimums. Standard Delivery orders are shipped via standard ground service, and generally will arrive in 3-6 business days. For even faster delivery, we offer Next Business Day and Two Business Day Express Service (can be applied to orders placed before 12 Noon EST Monday through Thursday and before 10:00 AM Friday). For faster delivery, contact our customer service team. To receive an accurate quote, add the item to your cart and enter your zip code.

 

Oversize Items and Truck Delivery?

We offer free standard truck delivery for all heavy items. Standard freight orders arrive typically in 5 to 10 business days. Some of our larger products require LTL freight shipping based on the size and weight of the item.